Shipping policy
Maison Majdou produces handmade garments in limited quantities. Shipping timelines vary depending on the type of piece purchased.
Processing Times
One-of-a-Kind Pieces
Ship within 3–5 business days after purchase.
Made-to-Order Pieces
Production timelines for made-to-order pieces are on a case by case bases. A specific timeline for your order will be discussed and agreed upon during the ordering process. Shipping occurs once production is complete.
You will receive a tracking number once your order has shipped.
Domestic Shipping (U.S.)
Orders are shipped via standard tracked carriers. Delivery times typically range between 2–7 business days after dispatch.
International Shipping
International shipping rates and delivery timelines vary by destination. Customers are responsible for:
• Customs duties
• Import taxes
• VAT or additional fees required by their country
Maison Majdou is not responsible for delays due to customs processing.
Address Accuracy
Please ensure all shipping details are correct at checkout. Maison Majdou is not responsible for packages lost due to incorrect address information provided by the customer.
Lost or Stolen Packages
Once an order has been marked delivered by the carrier, Maison Majdou is not responsible for lost or stolen packages. Please contact the carrier directly to file a claim.